New survey finds 45% of Ghanaians living abroad say their spouse is the first they call with good news (infographic)

Dublin, Ireland – 3rd of July 2017 – A new survey has found that 45% of Ghanaians living abroad are most likely to call their spouse with good news.
Ding, the world’s largest international mobile top-up provider, conducted the survey in July 2017. The respondents, were members of the Ghanaian diaspora community, who use Ding to send top-up to their friends and family back home in Ghana.
Ding helps thousands of Ghanaians to send prepaid mobile top-up to MTN, Airtel, Tigo and Vodafone Ghana numbers every day.
The results of the survey indicated that 39% of people use calls as the primary way they keep in touch, while 36% use text and 12% use WhatsApp. 57% of respondents said that the phone is primary way they access the internet.

Speaking about the findings, Brand & Communications Manager for Ding, Leslie Prendergast, had the following comment, ‘At Ding, we recognize the significant impact a topped-up phone can have on the user. We wanted to survey Ghanaian senders to understand how they use their mobile phones. We were interested to see that of those surveyed nearly 54% of people said they couldn’t live without their phones. Phones are empowering users worldwide and we are proud of the role we play in keeping them connected.' 


*Note: The results of the survey are based on responses from 114 of Ding’s customers who regularly send prepaid mobile credit to Ghana. The survey was conducted in July 2017.

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Ding partners with operators in Kyrgyzstan to enable diaspora to support their loved ones from abroad

Dublin, Ireland – 27th June 2017 – Ding has partnered with operators in Kyrgyzstan to make international top-up available to the Kyrgyz diaspora. 

Already connected to over 400 mobile operators worldwide, the partnership will make it possible for people to send airtime to Beeline, Fonex, Megacom and O! Kyrgyzstan customers in seconds from anywhere in the world.

Recent figures estimate that 17% of the Kyrgyz population live abroad, with many supporting their relatives with remittances.  

Commenting on the relationship, Adam Ferguson, Head of Online Marketing at Ding said, ‘The addition of Kyrgyz operators will empower the global diaspora to support their loved ones at home in a simple and secure new way. We are delighted to partner with Beeline, Fonex, Megacom and O! Kyrgyzstan to make this service available worldwide. As the largest mobile top-up network, we are continuing to expand our reach globally and helping millions of people to overcome the barriers of staying connected while living abroad.’

Irish Fintech Company Ding Empowers Refugees with Prepaid Phone Credit for World Refugee Day

Dublin, Ireland – 19th June 2017 – The world’s largest mobile top-up network Ding, has partnered with Phone Credit for Refugees and Displaced People (PCRF) to recharge phones of displaced people worldwide. 

According to the UN Refugee Agency, there are an estimate 65.3 million forcibly displaced people with 21.3 million refugees worldwide in 2017. The United Nations has designated the 20th of June each year to recognise those who have been forced to flee their homelands due to conflicts, violence and threats of persecution.

In times of crisis, a mobile phone is a powerful resource for refugees, enabling them to keep in touch with loved ones, to source information and to stay up to date with the latest news from their home country. Without credit however, prepaid mobile phones are useless.

Phone Credit for Refugees and Displaced People is a charity that was established in 2016 to resolve this issue. The charity uses a Facebook group to take requests from refugees for top-up and fulfils them with donations from the public. To date, they have helped to deliver over 26,000 top-ups to people in need at a value of over £500,000. Through the work of the charity, top-up has been sent to over 30 countries.

Ding is an Irish Fintech company founded in 2006, the enables anyone in world to instantly send credit to prepaid mobile phones in over 130 countries worldwide. Connected to 400 mobile operators, the company has a reach of 4 billion phones globally.

Ding is supporting Phone Credit for Refugees and Displaced People with monthly donations and promotion through social media. In honour of World Refugee Day, Ding has donated an additional $1000 worth of top-up to the cause.

Commenting on the relationship, Adam Ferguson, Head of Online Marketing at Ding said, ‘We are living through challenging times where sadly, on a daily basis, we are seeing refugee crisis worsen. A mobile phone is vital resource for connecting the unconnected; most significantly, it democratises access to data. The work PCFR do is helping to change the lives of thousands of people in a very tangible and practical way. We are very proud to support the work of PCRF to empower displaced people globally.’

Ding partners with Ethio Telecom to offer international mobile recharge to Ethiopia

Dublin, Ireland – 3rd April 2017 – Ding, the world’s largest mobile top-up network has partnered with Ethio telecom to enable Ethiopian migrants living abroad to recharge the phones of their loved ones at home. Already connected to over 400 mobile operators, Ethio Telecom is the latest additional to Ding’s global presence which currently has the ability to reach 4 billion phones.

Ding is a quick, simple and reliable way to send top-up to any mobile phone, anytime, anywhere. Members of the Ethiopian diaspora globally who have friends and family back home, can use Ding’s service via www.ding.com, the mobile app or in one of 600,000 retail locations around the world to ensure their loved ones have access to airtime and most significantly, data.

Commenting on the addition of the operator, Brand & Communications Manager Leslie Prendergast said: “We are delighted to be able to offer members of the Ethopian diaspora a convenient and secure way to send value to their loved ones back home in seconds. Through this partnership with Ethio Telecom, our service will provide instant access to vital communication channels and data for the receiver, something which can really make a difference in people’s lives.

There are an estimated 2 million members of the Ethiopian diaspora living abroad, with the majority, residing in the US. Ding’s service will help to simplify the process of keeping in touch with their loved ones from overseas.  

Ding brings international mobile top-up to ZOOM stores across the UAE

Dubai, United Arab Emirates – 22nd May 2017 – Ding, the world’s largest international top-up network, has partnered with ZOOM, to deliver international top-up through its stores across the UAE.  

With an impressive presence in 600,000 retail locations globally, the deal will see Ding added to 209 additional stores across the United Arab Emirates (UAE). Residents in the UAE can access the international airtime top-up services provided by Ding, making it easier for them to stay in touch with their loved ones back home.

The partnership will connect ZOOM to the global network of Ding mobile operators which currently covers over 400 operators in 130 countries. The service will provide customers with a simple, safe and secure way to transfer airtime directly to phones around the world.

 ‘ZOOM is one of the UAE’s most popular and respected convenience stores chain, providing top class customer experiences and services.’ said Muhannad Hassan, General Manager of Ding in the Middle East and Europe.  

‘For the millions of expat workers living in the UAE, keeping connected with their loved ones back home is an ever-present challenge. Ding is helping expats to overcome this barrier by facilitating the instant transfer of mobile airtime to the phones of their families. We are delighted to be partnering with ZOOM to make this service accessible to even more people, as we continue to expand our worldwide presence. ‘

With over 200 outlets in strategic locations in Dubai, Abu Dhabi, Sharjah, Ras Al Khaimah, Fujairah and Umm Al Quwain, ZOOM has a variety of formats - from service station convenience stores to mini marts, and Dubai Metro stores up to large-scale supermarkets.

The world’s largest mobile recharge network, Ding, brings Latin American superstars to Calle Ocho Festival in Miami

Dublin, Ireland – 13th March 2017 – Ding, the world’s largest mobile top-up provider, brought some of Latin America’s most influential musicians to the 40th annual Calle Ocho Festival in Miami Florida yesterday.

The Calle Ocho Festival takes place every March in Miami, Florida and celebrates Latin American culture with a street party style event. Yesterday an estimated 1,000,000 people gathered across 20 blocks in the Miami to mark the 40th anniversary of the festival.

Ding’s custom built stage featured exclusive performances from musicians including; Dayran y El Happy, Albita, Osmani Garcia and Chacal. Fans had the opportunity to win backstage passes to meet their heroes at Calle Ocho through competitions on Ding’s social media pages in the lead up to the event.

Ding’s service enables hundreds of thousands of members of the Latin American diaspora community to send mobile recharge to their friends and family back home on a daily basis. Using Ding.com, the mobile app or in one of over 600,000 retail locations globally, customers can send mobile recharge internationally in an instant.

Ding is partnered with over 400 mobile operators including; Digicel, Cubacel, Movistar, Claro and FLOW, in 130 countries including Cuba, Jamaica, El Salvador, Honduras, Dominican Republic and Mexico.

Ding remains the global leader in international top-up, and this is set to continue in 2017, with projected growth of 30-40% in online sales to the Latin American regions.

Head of Online Marketing at Ding, Adam Ferguson commented ‘At Ding, our priority is enabling people to keep connected to their home country through our service. For us, Calle Ocho presented an opportunity to bring members of the diaspora community one step closer to home with performances from famous Latin American entertainers. Our ambition is to continue to grow Ding’s reach (which is currently at 4 billion phones globally), to enable us to offer international mobile recharge to every prepaid phone in the world.’

New survey finds 60% of Jamaicans living abroad use WhatsApp as their primary way to stay in touch (infographic)

Dublin, Ireland - 6th of January 2017 – A new survey has found that 60% of Jamaicans use WhatsApp as their primary way of keeping in touch with their loved ones.

The survey was conducted by Ding, the world’s largest mobile top-up provider. Ding surveyed members of the Jamaican diaspora community who use their service to send top-up to their friends and family back home in Jamaica.

Ding helps thousands of Jamaican’s to send prepaid mobile top-up to FLOW and Digicel Jamaica numbers every day.

The survey results indicated that 73% of respondents use their mobile phone as the main way they access the internet.

Of the respondents, 46% of people said that their spouse was the first person they call with good news. 72% said they could not live without their phone.

Speaking about the findings, Brand & Communications Manager for Ding, Leslie Prendergast, had the following comment, ‘Mobile phones are a vital resource for people living abroad and we wanted to find out how the Jamaican diaspora is using theirs to keep in touch. It was interesting to find out that 62% of respondents spend more than 5 hours daily on their phones. Family and friends are such a massive part of Jamaican culture and we are delighted to play a role in helping them to connect with their loved ones.’

 

*Note: The results of the survey are based on responses from 135 of Ding’s customers who regularly send prepaid mobile credit to Jamaica. The survey was conducted in December 2016. 

Ding expands reach in Africa with addition of CVMovel Cape Verde

Dublin, Ireland - 3rd January 2017 - Ding, the world's largest top-up network has partnered with CVMovel to offer international top-up to Cape Verde for the first time. 

Members of the Cape Verdean diaspora community will now be able to send pre-paid mobile phone credit to their friends and family back home instantly via Ding.com, Ding's mobile apps or in any of over 600,000 retail locations worldwide.

The addition of CVMovel Cape Verde brings the total number of African countries available through Ding to 90, expanding Ding's already impressive reach of over 400 operators in 130 countries globally.

Commenting on the partnership, Head of Operators at Ding, Stephen Slattery had the following to say;

'We are thrilled to partner with CVMovel to deliver international top-ups to Cape Verde. A topped-up mobile phone is a vital resource which enables people to stay connected and access data. This collaboration will simplify the process of sending home value for the thousands of Cape Verdeans living abroad who want to support their loved ones back home.'

Francisco Almedia, Managing Director of CVMovel commented, 'For CVMovel this partnership is an important step in widening the range of coverage, using the Ding network, making it possible to hundreds of thousands of emigrants, spread around the world to send mobile phone credits to their relatives in Cape Verde.'  

Ding expands network reach to over 400 operators globally

Dublin, Ireland - 21st September 2016 – Ding, the world’s largest mobile top-up provider, has announced partnerships with 11 new German operators bringing the total number of operators available through the service to over 400.

From today, customers can send a top-up to Ay Yildiz Germany, Base Germany, CallMobile Germany, Congstar Ebay Germany, Congstar Germany, Fyve Germany, MTV Germany, Ortel Germany, Otelo Germany, RTL Mobile Germany and Vybemobil Germany phones with Ding.

To send a top-up customers simply visit www.ding.com, enter the receiver’s number, select the amount they want to send, and pay. Alternatively, top-up can be sent via the Ding mobile apps which are available on both iOS and Android.

Commenting on the addition of the operators, Adam Ferguson, Head of Online Marketing at Ding said: “We are delighted to be able to extend our mobile top-up service to even more members of the global diaspora community. With over 400 operators now available, we proud to be the world’s leader in top-up, pioneering the international mobile recharge sector.’ 

Ding acquires French retail mobile top-up company TransfertCredit

Dublin, Ireland, 10 August 2016 - Ding the world’s largest international mobile top-up network, has announced today that it has acquired retail top-up company, TransfertCredit.

Founded in 2011, TransfertCredit is a French-based service that has grown its retail network to over 1,000 merchants across the country. They have pioneered international mobile top-up in France to a wide range of diaspora communities, predominately from African regions including Mali, Senegal, Cameroon, Morocco and Algeria, and Caribbean countries such as Haiti. 

With an existing presence in over 500,000 retail locations globally, the acquisition will enable Ding to bring its unrivalled service capabilities to TransfertCredit’s already impressive retail footprint.

Ding is presently connected to more than 360 operators in over 130 countries, with over 70 of these based in African nations. The two companies will be working closely together in conjunction with mobile operators in Francophone regions to promote the service throughout the French Republic and to deliver a compelling customer experience. 

Mark Roden, Chief Executive Officer at Ding commented, “Because of the technology you have access to in the Fintech space, it is easy to get caught up in reimaging your business model – focussing too much on future technology and applications rather than the here and now.  At Ding we are focussed on cementing our position as the world’s leading international mobile top-up business, on continuing to deliver an unrivalled global product and providing great service to our customers.  The acquisition of TransfertCredit is key in implementing this strategy and it gives us further access to the African and Caribbean diaspora in France,” He added: “TransfertCredit has successfully developed a strong presence in the French retail market and built an impressive network of stores. Furthermore, we believe Wilfrid and the team share our ambition to deliver an unrivalled customer-centric offering.”

Wilfrid Lecoutre, Chief Executive Officer and founder of TransfertCredit said, “The acquisition was a good fit as both companies are committed to delivering the best service to our customers. We have a shared entrepreneurial passion for connecting people through mobile top-up.

To date, TransfertCredit has supported the diaspora community in France, and we are delighted to be working with Ding to expand our reach. Ding is the world leader in mobile top-up, and we are excited about the opportunities for TransfertCredit as a part of a wider, global network.”