Ding expands global footprint to meet top-up demand with New Jersey office

Ding, the largest international top-up platform for mobile phones, is pleased to announce that it has expanded its global footprint with the opening of its new US office in New Jersey. The move is the latest step in the next phase of growth for Ding, as the company expands to meet the growing demand for its service around the world.

As the share of pre-paid mobile phones continues to grow – with some operators reporting that almost 80% of global mobile phone users do so on a pre-paid basis or 90% of emerging market mobile phones – Ding’s business is going from strength to strength as demand soars for its top-up product from foreign workers abroad.

Through its extensive retail network, and relationships with the key operators, Ding’s US business will make it possible for the diaspora in the US to send top-up to family and friends in Cuba, Mexico, Haiti, Jamaica and the Dominican Republic, amongst others, in seconds.

Commenting on the expansion, David Shackleton, CEO at Ding said: “Our business has moved into the next phase of growth as demand for our product skyrockets. Our new US office is going to help us to meet that demand on the ground, and help us to continue to serve our users among the Latin American, Caribbean, African & Asian expat communities in the US.”

He added: “This is all part of our ambitious 2020 Strategy – and will help us to continuously enhance the experience of our users, and serve our customers where we are needed most. Our new location in Bell Labs, which was the frontrunner in trying to achieve global connection, feels like a great fit for us.”

Ding’s new home in the US – Bell Works, as it is known today – is the reimagining of the historic former Bell Labs building where the joy of connection first became a reality. Bell Labs researchers completed the first transatlantic telephone cable connecting the US to Europe back in 1956, and also created the technology to make optical fiber practical, which in 1988 led to the laying of fiber optic cable across the Atlantic – making global connectivity a reality. Something which Ding is also making possible today through its platform.

Irish company Ding, boasts revenues of $500m in 2017 and is on track for significant growth in 2018 and beyond, with plans to scale up the business and make 50 hires in 2018.

Notes to editors:

About Ding Ding is the number one international top-up provider for mobile phone users. The company delivers a top-up every second, or 200,000+ transactions every day, helping families and friends around the world to stay connected. Today Ding connects users through 400+ operators in more than 130 countries.

Top-ups can be sent with our app, online at www.Ding.com and in-store at over 600,000 retail outlets worldwide. Ding has been keeping people connected since 2006, when we launched the first-ever service of its kind to help people send top-ups to their loved ones back home.

Ding is headquartered in Dublin, Ireland, and has regional offices in New Jersey, Miami, Barcelona, Bucharest, Dhaka, Dubai, Paris and San Salvador. Our culturally diverse team of more than 200 people reflects our commitment to delivering cutting-edge, potentially life-changing technology to developed and emerging markets alike.

Ding hires Liam Keenan and Justin Van Dyke as part of ambitious growth strategy

Ding, the largest international top-up provider for mobile phones, is pleased to announce it has hired Liam Keenan as Head of Online, and Justin Van Dyke, as Head of Experience. These are the latest in a string of high calibre hires for Ding as part of a significant growth and investment programme, which the company has earmarked for 2018.


As part of the programme, Ding is aiming to add up to another 50 people to its already sizable team of engineers, product specialist, R&D and digital marketing people worldwide.


Keenan brings with him 10 years of experience in developing online businesses, with a goal of helping Ding to build the world’s best top-up experience. Prior to joining Ding, Liam worked in a variety of sales, strategy and operations roles at Google in EMEA and APAC and more recently worked as General Manager at Deliveroo, scaling out their operations in the UK & leading their Irish business.


Van Dyke, joins from Ancestry.com where he was a design lead, and at Ding will be responsible for managing the user experience and the brand team. As head of Experience, he will be charged with leading Ding’s ambition goal of putting the user firmly at the center of everything the company does, which is part of Ding’s 2020 business strategy.


Commenting on the appointments, David Shackleton, Chief Executive Officer at Ding said: “Talented people are at the core of the success of our business, enabling us to offer our user a best in class service, at what is a new phase of growth for our company – connecting over four billion phones.”


He added: “We are delighted to be in the position to invest in people like Liam and Justin, to help us to continuously enhance the user experience, while developing world leading technology, and building our revolutionary infrastructure in-house.”


Both individuals, will be based in Ding’s Dublin headquarters, where they will work closely with designers, product developers and the marketing team to help propel the business forward, while bringing first class user experiences into the hands of millions of Ding users worldwide.
Liam is an Alumnus of Trinity College, where he holds a BA and MA in Management
Science and Information Systems Studies, IT.


Justin has a Bachelors in Science in Computer Graphics/Interactive Media from the
University of Dubuque, Iowa, United States. He is a member of Dublin UX and
Interaction Design Association (IxDA).


- Ends -


For further information please contact: Colette Campbell – Tel: +353 (0)1 630 6300,
mob: +353 86 222 4391 Email: colette.campbell@ding.com


Notes to editors:


About Ding


Ding is the number one international top-up provider for mobile phone users. The
company delivers a top-up every second, or 200,000+ transactions every day,
helping families and friends around the world to stay connected. Today Ding
connects over four billion phones through 400+ operators in more than 130
countries.


Top-ups can be sent with our app, online at Ding.com and in-store at over 600,000
retail outlets worldwide. Ding has been keeping people connected since 2006, when
we launched the first-ever service of its kind to help people send top-ups to their
loved ones back home.


Ding is headquartered in Dublin, Ireland, and has regional offices in Barcelona,
Bucharest, Dhaka, Dubai, Miami, Paris and San Salvador. Our culturally diverse
team of more than 200 people reflects our commitment to delivering cutting-edge,
potentially life-changing technology to developed and emerging markets alike.

Ding appoints Jonathan Rockett as Chief Financial Officer

Dublin, Ireland – 22nd January 2018 – Ding, the world’s most popular top-up platform, is delighted to announce the appointment of Jonathan Rockett as Chief Financial Officer.

Rockett has lead various finance areas at Ding over nearly 5 years and during this time has made a significant contribution to the business. Prior to joining Ding, Jonathan has held senior positions in both Paddy Power and PwC. Jonathan is also an acclaimed scholar, having studied in Trinity College Dublin, University College Dublin and Stanford University.

As Chief Financial Officer, Rockett will lead Ding’s global finance team as the company seeks to reach ambitious goals as part of the company’s 2020 strategy, pioneered by Chief Executive Officer, David Shackleton.

Commenting on the appointment, Shackleton said, ‘Since joining Ding in 2013, Jonathan has demonstrated strong leadership and business acumen which has been a key part of our success to date. I am excited to work with him as we look towards driving the company towards a new phase in the growth of Ding.’

 

Ding wins Eir Spider Elevation Award

Dublin, Ireland – 4th December 2017 – Leading Irish technology company Ding has won the Eir Spider Elevation Award for 2017.

The awards ceremony, which took place in Dublin’s Mansion House last night, are in their 22nd year of operation and celebrate the best of Irish Technology.

Ding is the world’s most popular top-up platform. The service, accessible via Ding.com, the Ding app or from over 600,000 retail stores, enables people to send credit to prepaid phones in over 130 countries worldwide.

The first company to offer international top-up globally the company has focused on innovation, building its revolutionary infrastructure in-house. The team has successfully delivered game changing products such as real-time machine learning for user and fraud management.

Ding is also an early adopter of the Kanban methodology to help better execute on a number of exciting projects in machine learning, high performance web experiences and our new world class mobile apps.

With continued growth, the company is continuing to invest in the world leading technology. As a result, Ding is now hiring for a number of technology positions in it’s Dublin headquarters and in regional offices around the world.

Commenting on the award, Chief Executive Officer at Ding, David Shackleton said, ‘It’s fantastic to get this acknowledgement – we’re hugely proud of our growth which is completely driven by our engineers, product, R&D and digital marketing folks who are all based in Dublin but delivering to our users in over 130 countries.  We hope the award will help people reach out to us if they want to help build from our early consumer success which proves we could well be Ireland’s next big success story.’

New survey finds 45% of Ghanaians living abroad say their spouse is the first they call with good news (infographic)

Dublin, Ireland – 3rd of July 2017 – A new survey has found that 45% of Ghanaians living abroad are most likely to call their spouse with good news.
Ding, the world’s largest international mobile top-up provider, conducted the survey in July 2017. The respondents, were members of the Ghanaian diaspora community, who use Ding to send top-up to their friends and family back home in Ghana.
Ding helps thousands of Ghanaians to send prepaid mobile top-up to MTN, Airtel, Tigo and Vodafone Ghana numbers every day.
The results of the survey indicated that 39% of people use calls as the primary way they keep in touch, while 36% use text and 12% use WhatsApp. 57% of respondents said that the phone is primary way they access the internet.

Speaking about the findings, Brand & Communications Manager for Ding, Leslie Prendergast, had the following comment, ‘At Ding, we recognize the significant impact a topped-up phone can have on the user. We wanted to survey Ghanaian senders to understand how they use their mobile phones. We were interested to see that of those surveyed nearly 54% of people said they couldn’t live without their phones. Phones are empowering users worldwide and we are proud of the role we play in keeping them connected.' 


*Note: The results of the survey are based on responses from 114 of Ding’s customers who regularly send prepaid mobile credit to Ghana. The survey was conducted in July 2017.

03-07-17 Ghana Infographic.png

Ding partners with operators in Kyrgyzstan to enable diaspora to support their loved ones from abroad

Dublin, Ireland – 27th June 2017 – Ding has partnered with operators in Kyrgyzstan to make international top-up available to the Kyrgyz diaspora. 

Already connected to over 400 mobile operators worldwide, the partnership will make it possible for people to send airtime to Beeline, Fonex, Megacom and O! Kyrgyzstan customers in seconds from anywhere in the world.

Recent figures estimate that 17% of the Kyrgyz population live abroad, with many supporting their relatives with remittances.  

Commenting on the relationship, Adam Ferguson, Head of Online Marketing at Ding said, ‘The addition of Kyrgyz operators will empower the global diaspora to support their loved ones at home in a simple and secure new way. We are delighted to partner with Beeline, Fonex, Megacom and O! Kyrgyzstan to make this service available worldwide. As the largest mobile top-up network, we are continuing to expand our reach globally and helping millions of people to overcome the barriers of staying connected while living abroad.’

Irish Fintech Company Ding Empowers Refugees with Prepaid Phone Credit for World Refugee Day

Dublin, Ireland – 19th June 2017 – The world’s largest mobile top-up network Ding, has partnered with Phone Credit for Refugees and Displaced People (PCRF) to recharge phones of displaced people worldwide. 

According to the UN Refugee Agency, there are an estimate 65.3 million forcibly displaced people with 21.3 million refugees worldwide in 2017. The United Nations has designated the 20th of June each year to recognise those who have been forced to flee their homelands due to conflicts, violence and threats of persecution.

In times of crisis, a mobile phone is a powerful resource for refugees, enabling them to keep in touch with loved ones, to source information and to stay up to date with the latest news from their home country. Without credit however, prepaid mobile phones are useless.

Phone Credit for Refugees and Displaced People is a charity that was established in 2016 to resolve this issue. The charity uses a Facebook group to take requests from refugees for top-up and fulfils them with donations from the public. To date, they have helped to deliver over 26,000 top-ups to people in need at a value of over £500,000. Through the work of the charity, top-up has been sent to over 30 countries.

Ding is an Irish Fintech company founded in 2006, the enables anyone in world to instantly send credit to prepaid mobile phones in over 130 countries worldwide. Connected to 400 mobile operators, the company has a reach of 4 billion phones globally.

Ding is supporting Phone Credit for Refugees and Displaced People with monthly donations and promotion through social media. In honour of World Refugee Day, Ding has donated an additional $1000 worth of top-up to the cause.

Commenting on the relationship, Adam Ferguson, Head of Online Marketing at Ding said, ‘We are living through challenging times where sadly, on a daily basis, we are seeing refugee crisis worsen. A mobile phone is vital resource for connecting the unconnected; most significantly, it democratises access to data. The work PCFR do is helping to change the lives of thousands of people in a very tangible and practical way. We are very proud to support the work of PCRF to empower displaced people globally.’

Ding partners with Ethio Telecom to offer international mobile recharge to Ethiopia

Dublin, Ireland – 3rd April 2017 – Ding, the world’s largest mobile top-up network has partnered with Ethio telecom to enable Ethiopian migrants living abroad to recharge the phones of their loved ones at home. Already connected to over 400 mobile operators, Ethio Telecom is the latest additional to Ding’s global presence which currently has the ability to reach 4 billion phones.

Ding is a quick, simple and reliable way to send top-up to any mobile phone, anytime, anywhere. Members of the Ethiopian diaspora globally who have friends and family back home, can use Ding’s service via www.ding.com, the mobile app or in one of 600,000 retail locations around the world to ensure their loved ones have access to airtime and most significantly, data.

Commenting on the addition of the operator, Brand & Communications Manager Leslie Prendergast said: “We are delighted to be able to offer members of the Ethopian diaspora a convenient and secure way to send value to their loved ones back home in seconds. Through this partnership with Ethio Telecom, our service will provide instant access to vital communication channels and data for the receiver, something which can really make a difference in people’s lives.

There are an estimated 2 million members of the Ethiopian diaspora living abroad, with the majority, residing in the US. Ding’s service will help to simplify the process of keeping in touch with their loved ones from overseas.  

Ding brings international mobile top-up to ZOOM stores across the UAE

Dubai, United Arab Emirates – 22nd May 2017 – Ding, the world’s largest international top-up network, has partnered with ZOOM, to deliver international top-up through its stores across the UAE.  

With an impressive presence in 600,000 retail locations globally, the deal will see Ding added to 209 additional stores across the United Arab Emirates (UAE). Residents in the UAE can access the international airtime top-up services provided by Ding, making it easier for them to stay in touch with their loved ones back home.

The partnership will connect ZOOM to the global network of Ding mobile operators which currently covers over 400 operators in 130 countries. The service will provide customers with a simple, safe and secure way to transfer airtime directly to phones around the world.

 ‘ZOOM is one of the UAE’s most popular and respected convenience stores chain, providing top class customer experiences and services.’ said Muhannad Hassan, General Manager of Ding in the Middle East and Europe.  

‘For the millions of expat workers living in the UAE, keeping connected with their loved ones back home is an ever-present challenge. Ding is helping expats to overcome this barrier by facilitating the instant transfer of mobile airtime to the phones of their families. We are delighted to be partnering with ZOOM to make this service accessible to even more people, as we continue to expand our worldwide presence. ‘

With over 200 outlets in strategic locations in Dubai, Abu Dhabi, Sharjah, Ras Al Khaimah, Fujairah and Umm Al Quwain, ZOOM has a variety of formats - from service station convenience stores to mini marts, and Dubai Metro stores up to large-scale supermarkets.

The world’s largest mobile recharge network, Ding, brings Latin American superstars to Calle Ocho Festival in Miami

Dublin, Ireland – 13th March 2017 – Ding, the world’s largest mobile top-up provider, brought some of Latin America’s most influential musicians to the 40th annual Calle Ocho Festival in Miami Florida yesterday.

The Calle Ocho Festival takes place every March in Miami, Florida and celebrates Latin American culture with a street party style event. Yesterday an estimated 1,000,000 people gathered across 20 blocks in the Miami to mark the 40th anniversary of the festival.

Ding’s custom built stage featured exclusive performances from musicians including; Dayran y El Happy, Albita, Osmani Garcia and Chacal. Fans had the opportunity to win backstage passes to meet their heroes at Calle Ocho through competitions on Ding’s social media pages in the lead up to the event.

Ding’s service enables hundreds of thousands of members of the Latin American diaspora community to send mobile recharge to their friends and family back home on a daily basis. Using Ding.com, the mobile app or in one of over 600,000 retail locations globally, customers can send mobile recharge internationally in an instant.

Ding is partnered with over 400 mobile operators including; Digicel, Cubacel, Movistar, Claro and FLOW, in 130 countries including Cuba, Jamaica, El Salvador, Honduras, Dominican Republic and Mexico.

Ding remains the global leader in international top-up, and this is set to continue in 2017, with projected growth of 30-40% in online sales to the Latin American regions.

Head of Online Marketing at Ding, Adam Ferguson commented ‘At Ding, our priority is enabling people to keep connected to their home country through our service. For us, Calle Ocho presented an opportunity to bring members of the diaspora community one step closer to home with performances from famous Latin American entertainers. Our ambition is to continue to grow Ding’s reach (which is currently at 4 billion phones globally), to enable us to offer international mobile recharge to every prepaid phone in the world.’